"Modelling and analysis of VoIP call centre server performance with ..."

R. Preena, D. Sumitha (2025)

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DOI: 10.1504/IJMMNO.2025.147577

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type: Journal Article

metadata version: 2025-08-07

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R. Preena, D. Sumitha:
Modelling and analysis of VoIP call centre server performance with impatient callers, re-service, service interruption and buffer search. Int. J. Math. Model. Numer. Optimisation 15(3): 270-291 (2025)

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