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"The influence of switching costs and satisfaction on loyalty towards ..."

Cristina Calvo-Porral, Jean-Pierre Lévy-Mangin (2016)

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DOI: 10.1504/IJMC.2016.077325

access: closed

type: Journal Article

metadata version: 2020-03-13

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Cristina Calvo-Porral, Jean-Pierre Lévy-Mangin:
The influence of switching costs and satisfaction on loyalty towards smartphone service providers. Int. J. Mob. Commun. 14(4): 309-327 (2016)

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