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"Examining the Relationship between Social Media Analytics Practices and ..."
Poonam Garg et al. (2020)
- Poonam Garg, Bhumika Gupta, Sam Dzever, Uthayasankar Sivarajah, Vikas Kumar:
Examining the Relationship between Social Media Analytics Practices and Business Performance in the Indian Retail and IT Industries: The Mediation Role of Customer Engagement. Int. J. Inf. Manag. 52: 102069 (2020)
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