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"Expectations versus reality: a snapshot of consumer experiences with ..."

Steve Elliot, Sue Fowell (2000)

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DOI: 10.1016/S0268-4012(00)00026-8

access: closed

type: Journal Article

metadata version: 2020-02-21

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Steve Elliot, Sue Fowell:
Expectations versus reality: a snapshot of consumer experiences with Internet retailing. Int. J. Inf. Manag. 20(5): 323-336 (2000)

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