"ITIL perspective on enterprise social media."

Mayla Alimam, Emmanuel Bertin, Noël Crespi (2017)

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DOI: 10.1016/J.IJINFOMGT.2017.03.005

access: closed

type: Journal Article

metadata version: 2020-02-21

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Mayla Alimam, Emmanuel Bertin, Noël Crespi:
ITIL perspective on enterprise social media. Int. J. Inf. Manag. 37(4): 317-326 (2017)

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