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ORCID"The impact of consumption emotions of standby customers on customer ..."
Bin Zhang et al. (2013)
- Bin Zhang, Qinghong Xie, Xiaorong Fu, Xiaomin Yang:
The impact of consumption emotions of standby customers on customer satisfaction: an empirical analysis from Chinese customers. Int. J. Internet Enterp. Manag. 8(2): 146-165 (2013)
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