"Electronic service quality measurement: development of a survey instrument ..."

Hamed Taherdoost (2019)

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DOI: 10.1504/IJIEI.2019.104559

access: closed

type: Journal Article

metadata version: 2020-08-27

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Hamed Taherdoost:
Electronic service quality measurement: development of a survey instrument to measure the quality of e-service. Int. J. Intell. Eng. Informatics 7(6): 491-528 (2019)

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