"Perceptions of Customer Service, Information Privacy, and Product Quality ..."

Marc L. Resnick, Raquel Montania (2003)

> Home

Details and statistics

DOI: 10.1207/S15327590IJHC1602_05

access: closed

type: Journal Article

metadata version: 2020-06-18

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/ijhci/ResnickM03
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ijhci/ResnickM03
Marc L. Resnick, Raquel Montania:
Perceptions of Customer Service, Information Privacy, and Product Quality From Semiotic Design Features in an Online Web Store. Int. J. Hum. Comput. Interact. 16(2): 211-234 (2003)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.