"Predicting and Exploring Abandonment Signals in a Banking Task-Oriented ..."

Chieh Hsu et al. (2024)

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DOI: 10.1080/10447318.2023.2282220

access: closed

type: Journal Article

metadata version: 2025-02-03

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Chieh Hsu, Hsin-Chien Tung, Hong-Han Shuai, Yung-Ju Chang:
Predicting and Exploring Abandonment Signals in a Banking Task-Oriented Chatbot Service. Int. J. Hum. Comput. Interact. 40(24): 8497-8511 (2024)

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