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ORCID"Consumers in Information Technology Enabled Service Encounters: ..."
Tuure Tuunanen (2015)
- Tuure Tuunanen
:
Consumers in Information Technology Enabled Service Encounters: Perceptions and Tradeoffs in Multi-Channel Interactions. Int. J. E Serv. Mob. Appl. 7(2): 68-81 (2015)
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