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"From Bureaucracy to Citizen-Centricity: How the Citizen-Journey Should ..."

Deepak Saxena, Laurent Muzellec, Joe McDonagh (2022)

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DOI: 10.4018/IJEGR.305230

access: closed

type: Journal Article

metadata version: 2023-08-28

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  - https://dblp.org/rec/journals/ijegr/SaxenaMM22
Deepak Saxena, Laurent Muzellec, Joe McDonagh:
From Bureaucracy to Citizen-Centricity: How the Citizen-Journey Should Inform the Digital Transformation of Public Services. Int. J. Electron. Gov. Res. 18(1): 1-17 (2022)

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