"Six Sigma Approach to Improve Quality in E-Services: An Empirical Study in ..."

Salah Alhyari et al. (2012)

Details and statistics

DOI: 10.4018/JEGR.2012040103

access: closed

type: Journal Article

metadata version: 2022-01-03

a service of  Schloss Dagstuhl - Leibniz Center for Informatics