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"Handling Consumer Messages on Social Networking Sites: Customer Service or ..."

Joris Demmers, Willemijn M. van Dolen, Jesse W. J. Weltevreden (2018)

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DOI: 10.1080/10864415.2018.1396110

access: closed

type: Journal Article

metadata version: 2022-10-02

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  - journals/ijecommerce/DemmersDW18
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  - https://dblp.org/rec/journals/ijecommerce/DemmersDW18
Joris Demmers, Willemijn M. van Dolen, Jesse W. J. Weltevreden:
Handling Consumer Messages on Social Networking Sites: Customer Service or Privacy Infringement? Int. J. Electron. Commer. 22(1): 8-35 (2018)

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