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"Effects of e-CRM Value Perceptions on Website Loyalty: An Empirical ..."
Wen-Jang Jih, Su-Fang Lee (2010)
- Wen-Jang Jih, Su-Fang Lee:
Effects of e-CRM Value Perceptions on Website Loyalty: An Empirical Investigation from Customer Perspective. Int. J. E Bus. Res. 6(3): 1-14 (2010)
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