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"Are numeric ratings true representations of reviews? A study of ..."
Bidyut Hazarika, Kuanchin Chen, Muhammad Razi (2021)
- Bidyut Hazarika, Kuanchin Chen, Muhammad Razi:
Are numeric ratings true representations of reviews? A study of inconsistency between reviews and ratings. Int. J. Bus. Inf. Syst. 38(1): 85-106 (2021)
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