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"The importance of service quality for competitive advantage - with special ..."

P. D. D. Dominic et al. (2010)

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DOI: 10.1504/IJBIS.2010.035051

access: closed

type: Journal Article

metadata version: 2020-04-25

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P. D. D. Dominic, Kim Nee Goh, Diana Wong, Yoke Yie Chen:
The importance of service quality for competitive advantage - with special reference to industrial product. Int. J. Bus. Inf. Syst. 6(3): 378-397 (2010)

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