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"Employee's perception of the effect of Six Sigma projects on customer ..."

Anthony L. Williams, Mahour Mellat Parast, Stephanie G. Adams (2012)

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DOI: 10.1504/IJAOM.2012.047635

access: closed

type: Journal Article

metadata version: 2023-10-06

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Anthony L. Williams, Mahour Mellat Parast, Stephanie G. Adams:
Employee's perception of the effect of Six Sigma projects on customer satisfaction. Int. J. Adv. Oper. Manag. 4(3): 177-194 (2012)

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