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"Customers' Perception of Service Quality in a Training Institute: An ..."
S. Maheswaran, Manimay Ghosh (2012)
- S. Maheswaran, Manimay Ghosh:
Customers' Perception of Service Quality in a Training Institute: An Assessment using Servqual. Int. J. Asian Bus. Inf. Manag. 3(4): 25-38 (2012)

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