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"Service Levels: A Concept for the User and the Computer Center."

Leslie J. Lewis (1976)

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DOI: 10.1147/SJ.154.0328

access: closed

type: Journal Article

metadata version: 2020-03-13

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Leslie J. Lewis:
Service Levels: A Concept for the User and the Computer Center. IBM Syst. J. 15(4): 328-357 (1976)

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