"Enhancing availability with service automation and a trusted support partner."

Bob Haataia et al. (2008)

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DOI: 10.1147/SJ.2008.5386512

access: closed

type: Journal Article

metadata version: 2020-03-13

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  - https://dblp.org/rec/journals/ibmsj/HaataiaFBBEB08
Bob Haataia, Scott Fredericksen, Eliot Burris, Lauren Bragg, Kent W. Eastley, John Bird:
Enhancing availability with service automation and a trusted support partner. IBM Syst. J. 47(4): 667-680 (2008)

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