"The IBM Services Connection: Service delivery through self-service portal ..."

Bradley S. Tagg (2009)

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DOI: 10.1147/JRD.2009.5429031

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type: Journal Article

metadata version: 2020-03-13

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Bradley S. Tagg:
The IBM Services Connection: Service delivery through self-service portal technologies. IBM J. Res. Dev. 53(6): 3 (2009)

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