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"Identifying trouble patterns in complex IT services engagements."

Krishna Ratakonda et al. (2010)

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DOI: 10.1147/JRD.2010.2040109

access: closed

type: Journal Article

metadata version: 2020-03-13

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Krishna Ratakonda, R. Williams, J. Bisceglia, R. W. Taylor, J. Graham:
Identifying trouble patterns in complex IT services engagements. IBM J. Res. Dev. 54(2): 5 (2010)

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