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"Bringing automated support to large groups: The Burr-Brown experience."
Alan R. Dennis et al. (1990)
- Alan R. Dennis, Alan R. Heminger, Jay F. Nunamaker Jr., Douglas R. Vogel:
Bringing automated support to large groups: The Burr-Brown experience. Inf. Manag. 18(3): 111-121 (1990)
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