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"Identifikation von Best Practices durch Geschäftsprozessmodellierung ..."
Jörg Becker et al. (2005)
- Jörg Becker, Lars Algermissen, Patrick Delfmann, Thorsten Falk, Björn Niehaves:
Identifikation von Best Practices durch Geschäftsprozessmodellierung in öffentlichen Verwaltungen. HMD Prax. Wirtsch. 241 (2005)
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