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"Troubles With the Internet: The Dynamics of Help at Home."
Sara B. Kiesler et al. (2000)
- Sara B. Kiesler, Bozena Zdaniuk, Vicki Lundmark, Robert E. Kraut:
Troubles With the Internet: The Dynamics of Help at Home. Hum. Comput. Interact. 15(4): 323-351 (2000)
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