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"Citizens as customers: Exploring the future of CRM in UK local government."

Stephen F. King (2007)

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DOI: 10.1016/J.GIQ.2006.02.012

access: closed

type: Journal Article

metadata version: 2020-02-19

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Stephen F. King:
Citizens as customers: Exploring the future of CRM in UK local government. Gov. Inf. Q. 24(1): 47-63 (2007)

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