"Using fuzzy numbers to evaluate perceived service quality."

Cheng-Ju Chien, Hui-Hua Tsai (2000)

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DOI: 10.1016/S0165-0114(98)00239-5

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type: Journal Article

metadata version: 2025-01-19

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Cheng-Ju Chien, Hui-Hua Tsai:
Using fuzzy numbers to evaluate perceived service quality. Fuzzy Sets Syst. 116(2): 289-300 (2000)

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