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"On Predicting Ticket Reopening for Improving Customer Service in 5G Fiber ..."

Lorenzo Ricciardi Celsi et al. (2021)

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DOI: 10.3390/FI13100259

access: open

type: Journal Article

metadata version: 2021-12-15

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  dblp key:
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  - https://dblp.org/rec/journals/fi/CelsiCDSSV21
Lorenzo Ricciardi Celsi, Andrea Caliciotti, Matteo D'Onorio, Eugenio Scocchi, Nour Alhuda Sulieman, Massimo Villari:
On Predicting Ticket Reopening for Improving Customer Service in 5G Fiber Optic Networks. Future Internet 13(10): 259 (2021)

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