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"The development of a confidence interval-based importance-performance ..."

Hsin-Hung Wu, Jiunn-I Shieh (2009)

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DOI: 10.1016/J.ESWA.2008.08.055

access: closed

type: Journal Article

metadata version: 2023-09-30

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Hsin-Hung Wu, Jiunn-I Shieh:
The development of a confidence interval-based importance-performance analysis by considering variability in analyzing service quality. Expert Syst. Appl. 36(3): 7040-7044 (2009)

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