"A fuzzy ServQual based method for reliable measurements of education ..."

Toni Lupo (2013)

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DOI: 10.1016/J.ESWA.2013.06.045

access: closed

type: Journal Article

metadata version: 2017-06-06

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Toni Lupo:
A fuzzy ServQual based method for reliable measurements of education quality in Italian higher education area. Expert Syst. Appl. 40(17): 7096-7110 (2013)

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