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"A methodology of generating customer satisfaction models for new product ..."

C. K. Kwong, T. C. Wong, Kit Yan Chan (2009)

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DOI: 10.1016/J.ESWA.2009.02.094

access: closed

type: Journal Article

metadata version: 2020-08-11

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C. K. Kwong, T. C. Wong, Kit Yan Chan:
A methodology of generating customer satisfaction models for new product development using a neuro-fuzzy approach. Expert Syst. Appl. 36(8): 11262-11270 (2009)

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