"Artificial conversations for customer service chatter bots: Architecture, ..."

Chayan Chakrabarti, George F. Luger (2015)

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DOI: 10.1016/J.ESWA.2015.04.067

access: closed

type: Journal Article

metadata version: 2017-05-26

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Chayan Chakrabarti, George F. Luger:
Artificial conversations for customer service chatter bots: Architecture, algorithms, and evaluation metrics. Expert Syst. Appl. 42(20): 6878-6897 (2015)

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