"A model for the integration of e-financial services questionnaires with ..."

Ramón Alberto Carrasco et al. (2012)

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DOI: 10.1016/J.ESWA.2012.03.055

access: closed

type: Journal Article

metadata version: 2019-10-19

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Ramón Alberto Carrasco, Francisco Muñoz-Leiva, Juan Sánchez-Fernández, Francisco J. Liébana-Cabanillas:
A model for the integration of e-financial services questionnaires with SERVQUAL scales under fuzzy linguistic modeling. Expert Syst. Appl. 39(14): 11535-11547 (2012)

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