"A simulation-based decomposition approach for two-stage staffing ..."

Thuy Anh Ta et al. (2021)

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DOI: 10.1016/J.EJOR.2020.12.049

access: closed

type: Journal Article

metadata version: 2023-08-28

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Thuy Anh Ta, Wyean Chan, Fabian Bastin, Pierre L'Ecuyer:
A simulation-based decomposition approach for two-stage staffing optimization in call centers under arrival rate uncertainty. Eur. J. Oper. Res. 293(3): 966-979 (2021)

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