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"Managing IT service management implementation complexity: from the ..."

Jiangping Wan, James D. Jones (2013)

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DOI: 10.1080/17517575.2011.625572

access: closed

type: Journal Article

metadata version: 2020-07-22

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Jiangping Wan, James D. Jones:
Managing IT service management implementation complexity: from the perspective of the Warfield Version of systems science. Enterp. Inf. Syst. 7(4): 490-522 (2013)

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