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"Artificial Intelligence (AI)-based Customer Relationship Management (CRM): ..."
Dervis Ozay et al. (2024)
- Dervis Ozay
, Mohammad Jahanbakht
, Atefeh Shoomal
, Shouyi Wang:
Artificial Intelligence (AI)-based Customer Relationship Management (CRM): a comprehensive bibliometric and systematic literature review with outlook on future research. Enterp. Inf. Syst. 18(7) (2024)
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