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"Artificial Intelligence (AI)-based Customer Relationship Management (CRM): ..."

Dervis Ozay et al. (2024)

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DOI: 10.1080/17517575.2024.2351869

access: closed

type: Journal Article

metadata version: 2024-08-02

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  - https://dblp.org/rec/journals/eis/OzayJSW24
Dervis Ozay, Mohammad Jahanbakht, Atefeh Shoomal, Shouyi Wang:
Artificial Intelligence (AI)-based Customer Relationship Management (CRM): a comprehensive bibliometric and systematic literature review with outlook on future research. Enterp. Inf. Syst. 18(7) (2024)

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