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"Implementation of Customer Service Tracking Using the Active Document Model."
Sherif A. Mazen, Laila M. Fangary, Mohammed Bahaa M. Farid (2006)
- Sherif A. Mazen, Laila M. Fangary, Mohammed Bahaa M. Farid:
Implementation of Customer Service Tracking Using the Active Document Model. Egypt. Comput. Sci. J. 28(2): 52-70 (2006)
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