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"Quality management of B2C e-commerce service based on human factors ..."

Wenming Zuo et al. (2013)

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DOI: 10.1016/J.ELERAP.2013.03.005

access: closed

type: Journal Article

metadata version: 2020-02-22

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Wenming Zuo, Qiuping Huang, Chang Fan, Zhenpeng Zhang:
Quality management of B2C e-commerce service based on human factors engineering. Electron. Commer. Res. Appl. 12(5): 309-320 (2013)

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