"Impact of product attributes on customer satisfaction: An analysis of ..."

Yuren Wang, Xin Lu, Yuejin Tan (2018)

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DOI: 10.1016/J.ELERAP.2018.03.003

access: closed

type: Journal Article

metadata version: 2022-04-09

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Yuren Wang, Xin Lu, Yuejin Tan:
Impact of product attributes on customer satisfaction: An analysis of online reviews for washing machines. Electron. Commer. Res. Appl. 29: 1-11 (2018)

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