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"With or without you: The countervailing forces and effects of process ..."

Robert J. Kauffman, Juliana Y. Tsai (2010)

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DOI: 10.1016/J.ELERAP.2009.11.009

access: closed

type: Journal Article

metadata version: 2020-02-22

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Robert J. Kauffman, Juliana Y. Tsai:
With or without you: The countervailing forces and effects of process standardization. Electron. Commer. Res. Appl. 9(4): 305-322 (2010)

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