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"Measuring the service quality of governmental sites: Development and ..."
Muhammad Aljukhadar et al. (2022)
- Muhammad Aljukhadar, Jean-François Belisle, Danilo C. Dantas, Sylvain Sénécal, Ryad Titah:
Measuring the service quality of governmental sites: Development and validation of the e-Government service quality (EGSQUAL) scale. Electron. Commer. Res. Appl. 55: 101182 (2022)
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