"The effects of relationship benefit on relationship quality and store ..."

Jae Hun Jang et al. (2013)

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DOI: 10.1007/S10660-013-9117-0

access: closed

type: Journal Article

metadata version: 2020-03-13

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Jae Hun Jang, Sam Won Kim, Yangsun Lee, Jongsung Kim:
The effects of relationship benefit on relationship quality and store loyalty from convergence environments - NPS analysis and moderating effects. Electron. Commer. Res. 13(3): 291-315 (2013)

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