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"The effects of relationship benefit on relationship quality and store ..."
Jae Hun Jang et al. (2013)
- Jae Hun Jang, Sam Won Kim, Yangsun Lee, Jongsung Kim:
The effects of relationship benefit on relationship quality and store loyalty from convergence environments - NPS analysis and moderating effects. Electron. Commer. Res. 13(3): 291-315 (2013)
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