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"Decision-making in IT service management: a simulation based approach."

Elena Orta et al. (2014)

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DOI: 10.1016/J.DSS.2014.06.002

access: closed

type: Journal Article

metadata version: 2024-05-14

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Elena Orta, Mercedes Ruiz, Nuria Hurtado, David Gawn:
Decision-making in IT service management: a simulation based approach. Decis. Support Syst. 66: 36-51 (2014)

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