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"Determinants of writing positive and negative electronic word-of-mouth: ..."

Kichan Nam et al. (2020)

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DOI: 10.1016/J.DSS.2019.113168

access: closed

type: Journal Article

metadata version: 2024-01-21

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Kichan Nam, Jeff Baker, Norita B. Ahmad, Jahyun Goo:
Determinants of writing positive and negative electronic word-of-mouth: Empirical evidence for two types of expectation confirmation. Decis. Support Syst. 129 (2020)

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