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"Facilitating relational governance through service level agreements in IT ..."
Jahyun Goo, C. Derrick Huang (2008)
- Jahyun Goo, C. Derrick Huang:
Facilitating relational governance through service level agreements in IT outsourcing: An application of the commitment-trust theory. Decis. Support Syst. 46(1): 216-232 (2008)
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