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"Examining the effects of malfunctioning personalized services on online ..."
Patrick Y. K. Chau et al. (2013)
- Patrick Y. K. Chau, Shuk Ying Ho, Kevin K. W. Ho
, Yihong Yao:
Examining the effects of malfunctioning personalized services on online users' distrust and behaviors. Decis. Support Syst. 56: 180-191 (2013)

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