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"A Staged Service Innovation Model."

Lisa Z. Song, Michael Song, C. Anthony Di Benedetto (2009)

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DOI: 10.1111/J.1540-5915.2009.00240.X

access: closed

type: Journal Article

metadata version: 2020-03-13

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Lisa Z. Song, Michael Song, C. Anthony Di Benedetto:
A Staged Service Innovation Model. Decis. Sci. 40(3): 571-599 (2009)

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