"Coding into the Great Unknown: Analyzing Instant Messaging Session ..."

Sarah Maximiek, Erin Rushton, Elizabeth A. Brown (2010)

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DOI: —

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type: Journal Article

metadata version: 2021-09-09

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Sarah Maximiek, Erin Rushton, Elizabeth A. Brown:
Coding into the Great Unknown: Analyzing Instant Messaging Session Transcripts to Identify User Behaviors and Measure Quality of Service. Coll. Res. Libr. 71(4): 361-374 (2010)

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