BibTeX record journals/corr/abs-cs-0501077

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@article{DBLP:journals/corr/abs-cs-0501077,
  author    = {Alexander V. Smirnov and
               Mikhail Pashkin and
               Nikolai Chilov and
               Tatiana Levashova and
               Andrew Krizhanovsky and
               Alexey M. Kashevnik},
  title     = {Ontology-Based Users {\&} Requests Clustering in Customer Service
               Management System},
  journal   = {CoRR},
  volume    = {abs/cs/0501077},
  year      = {2005},
  url       = {http://arxiv.org/abs/cs/0501077},
  archivePrefix = {arXiv},
  eprint    = {cs/0501077},
  timestamp = {Tue, 19 Nov 2019 15:07:22 +0100},
  biburl    = {https://dblp.org/rec/journals/corr/abs-cs-0501077.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
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