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"COTA: Improving the Speed and Accuracy of Customer Support through Ranking ..."
Piero Molino, Huaixiu Zheng, Yi-Chia Wang (2018)
- Piero Molino, Huaixiu Zheng, Yi-Chia Wang:
COTA: Improving the Speed and Accuracy of Customer Support through Ranking and Deep Networks. CoRR abs/1807.01337 (2018)
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